Charlotte Russe in Chattanooga, TN Open now

Reviews about Charlotte Russe

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  April 20, 2020, by Melanie Davis
  I left this same review on Yelp but I'm leaving it here because I want to make sure people know what they're getting into here. Hands down the worst CR I've ever been to. Thank God they're hiring because they need it. The two girls working were super rude and sassy. They rushed customers out and stopped letting new customers in almost 10 minutes before they were scheduled to close. I wish I had taken a picture of the fitting room I had because it was disgusting, dust bunnies and garbage on the floor like it hadn't been swept in months. When I went to check out I ended up not getting a top because they said it was full price even though it, and all of the similar in stock, were on a sale rack. I bought a dress that had a $15 sticker on it and they still tried to charge me full price and argue about it when I said it was marked lower. They did give me the dress for the price marked, and then shut the gate behind me as I was the last customer, as they had already turned away at least two people that I saw first hand, still four minutes before close. I'll never visit this store again, I love CR but this really put a bad taste in my mouth.
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  June 12, 2019, by Ebony Johnson
  Went into this location Monday night after 8 pm, 3 of the young ladies working there, never once greeted me or my friend, walked by us several times, never asked if we needed help or anything. Made us both mad considering I'm a retail manager and she was once one. If either of those girls were managers, they were a poor example of customer service to say the least. Very disappointed